Property Management  Does Technology Attract Tenants? Just because someone says, "It's the latest technology" doesn't mean your prospective tenants want it. The wrong technology can talk tenants out of locating in your building, or get you stuck paying for bells and whistles that no one wants. First, conduct a "needs assessment" and a physical site survey. Examine what your building already has, and how it compares with other buildings in the area. Talk to your existing tenants - and to the kinds of clients you would like to attract - about their current and anticipated future needs. As you get a picture of what your customers want, keep your infrastructure plan broad enough to serve a wide range of clients. If it doesn't have a specific business purpose RIGHT NOW, don't invest in it. Some leading-edge technology doesn't become mainstream. Upgrading communication technology and infrastructure is a safe place to start. There are three main areas that offer attractive returns on investments: 1. Multiple access carriers - Several entry points and several carriers provide reliable communications by reducing the chance that external access will be entirely cut off. 2. Develop multiple Main Distribution Frame (MDF) rooms. Again, it's a matter of decreasing the likelihood that a disaster will shut down everything in the building, assuring tenants that their business systems - and their businesses - can keep on functioning. 3. Construct redundant and diverse riser shafts. Those are the vertical spaces within a building where cable is stored. Not only is this "emergency protection," but it also offers more flexibility in how a business wires up their employees.